Privacy Policy

1. Purpose

This Privacy Policy (hereinafter referred to as the " Policy") is made to govern the use of information received or collected by the application or the website of the National Bank of Cambodia (hereinafter referred to as the "NBC's Site").

2. Scope

This Policy applies to the use or the management of all information, data, and communications made via, received by, or developed through the NBC's Site.

3. Collection of Information

a) The National Bank of Cambodia (hereinafter referred to as the " NBC") may collect and use information of a user of the NBC's Site to the extent the NBC deems it necessary for providing and managing the services.

    b) The NBC may collect information including but not limited to the following:

         i) the user's internet domain name;

         ii) The user’s Internet Protocol (IP) address;

     iii) the user's identity information such as name, date of birth, identification number, and gender if required;

     iv) the user's contact information such as e-mail address, telephone number, or home address if required; and

     v) other information if required and when necessary for the operation of the NBC's Site.

c) The NBC may or may not use cookies (information transmitted from the NBC's Site to a user's browser and stored in the user's computer so that the server is able to identify the user) by providing notification to or seeking approval from the user through the NBC's Site.

4. Use of Information

a) The NBC may use the information received from Section 3(b) above for:

     i) the operation and management of the NBC's Site;

     ii) responding to any inquiry from the user;

     iii) analyzing or understanding any situation or circumstance in order to support the preparation of any policy or regulation in accordance with any applicable law;

     iv) providing to any contractor or third party, whom the NBC outsources the services to, in order to operate or manage the NBC's Server. The contractor or third party, who receives the information, shall be bound by the confidentiality or privacy rule as stated in this Policy; and

     v) any other purpose as required by the NBC. In order to use the information for any other purpose, the NBC shall provide prior notification or seek for prior approval from the user.

b) The NBC may disclose the aggregated data for the number of access and other statistically processed information. The NBC may also disclose a comment from a user and the user's attributes.

c) Besides the purposes as set forth in Section 4(a) above, the NBC may disclose the information within the NBC's Site when:

     i) it is required by any applicable law, judicial decision, or any other justification in accordance with the law; and

     ii) it is required for investigation or review due to any unauthorized access, threats, or other illegal action.

d) A user of the NBC's Site may request the NBC to disclose its own information, which has been provided to or generated within the NBC's Site, through:

     i) submitting a written request containing certified signature to the NBC; or

     ii) if available, submitting online application with the e-signature to the NBC's Site.

5. Security Measures

a) The NBC will take necessary measures to prevent the leakage or loss of the information collected through the NBC's Server.

b) The NBC will bind its contractors to take necessary measures for achieving the obligation as set forth in Section 5(a) above in case of outsourcing the operation of the NBC's Site.

6. External Links

The NBC’s Site may contain links to other sites. The NBC is not responsible for the privacy practices or the content of such websites.